Shipping & Returns

Jewellery Care & Warranty
| Shipping & Returns

Placing an Order

Placing an order online is secure, safe and speedy.

Returns & Exchanges

Celtic Stag abides by the ACCC's Consumer rights when buying products and services.

Market Experience

Remember Celtic Stag Giftware and Jewellery is available at local Markets throughout the Hunter Valley, NSW.

Warranty

If you ever have problem with your piece, please contact Celtic Stag so we can remedy the situation.

Jewellery Care & Warranty

Crafted with meaning. Cared for with purpose.

At Celtic Stag, every piece of jewellery is created to become part of your story. Whether it’s a daily companion, a symbol of strength or a meaningful gift, a little care will help preserve its beauty and character for years to come.

Our jewellery combines traditional craftsmanship with carefully selected materials, including genuine leather, stainless steel and other distinctive components.

Here’s how to keep your Celtic Stag pieces looking their best.

Caring for your leather bracelet

Genuine leather is a natural material that develops its own character over time. With regular wear, it may soften, deepen in colour and develop a unique patina. This is part of its charm.

To help extend the life of your bracelet:

  • Keep it dry: Remove your bracelet before swimming, showering or prolonged exposure to water.

  • Avoid chemicals: Keep leather away from perfumes, lotions, cleaning products and harsh chemicals.

  • Dry naturally: If your bracelet becomes wet, gently pat it dry and allow it to air-dry at room temperature. Never use a hairdryer or direct heat.

  • Store carefully: When not being worn, keep your bracelet in a cool, dry place away from prolonged direct sunlight.

  • Clean gently: Use a soft, dry cloth to remove dust and surface dirt. Avoid soaking the leather or using household cleaning products.

A little natural ageing adds character, but excessive moisture, heat and chemicals can damage leather fibres and shorten the life of your bracelet.

Caring for stainless steel components

Our stainless steel fittings are selected for their durability and suitability for everyday wear.

To maintain their appearance, gently wipe with a soft cloth after wearing. For stubborn marks, use a slightly damp cloth with a little mild soap, taking care not to saturate adjoining leather. Dry thoroughly afterwards.

Avoid abrasive cleaners, harsh chemicals and prolonged exposure to saltwater.

Adjusting your Celtic knot bracelet

Many of our Celtic Stag knot bracelets feature adjustable leather designs, allowing you to achieve a comfortable fit.

We’ve created a short demonstration video showing how to adjust your bracelet without damaging the knotwork or fittings.

Watch our bracelet resizing demonstrations

Visit @celticstag_gifts on Instagram for our adjustment videos.

Important: Never force or pull aggressively on the leather or knotwork. If you’re unsure how to adjust your bracelet, please contact us for assistance.

 

Our Workmanship Warranty

We take pride in the craftsmanship of our jewellery and want you to enjoy wearing your Celtic Stag pieces with confidence.

Our handmade jewellery is backed by the Celtic Stag workmanship warranty. If you experience an issue with the construction or workmanship of your piece, please contact us so we can assess the problem and arrange an appropriate solution.

Where repair is appropriate, you can return the piece to Celtic Stag for repair, and we’ll send it back to you once the work is completed.

Natural changes to leather, including softening, changes in colour and the development of a patina, are expected characteristics of genuine leather and are not necessarily manufacturing faults.

Your rights under Australian Consumer Law

Our workmanship warranty operates alongside your rights under Australian Consumer Law. Nothing in this warranty limits or excludes the consumer guarantees or remedies available to you under that law.

Need a little help?

Whether you have a question about caring for your jewellery, adjusting your bracelet or arranging a repair, we’re always happy to help.

Celtic Stag Giftware & Men’s Jewellery

[email protected]

@celticstag_gifts

Wear Meaning. Give Meaning. Live with Purpose.

Shipping & Delivery options

Please remember everything is handmade by MJ. Orders will be shipped to you within 2-3 working days of receiving payment. Custom-made orders may take longer and will depend on stock availability.

Care is taken when packaging your order and all items are sealed in waterproof mail bags.

Most of the items shipped WITHIN AUSTRALIA are mailed in Australia Post pre-paid satchels, with tracking included. Most items will fit into an $12.95 satchel, larger items or multiple will fit into a $16.90 satchel.

INTERNATIONAL shipping charges can vary depending upon size and weight of item and is also dependent upon destination. approximately $15 to $22 AUD.

  • Standard – FREE on all Domestic (Australian address) orders over $55.
  • Express – $12.95 or FREE on orders over $200.
  • International – International orders are processed based on weight and sent via Australia Post.
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